Assistant Manager - HR

Job Responsibilities: 

1. HR Operations & Process Excellence: Ensure smooth execution of HR processes, maintain SOPs and documentation, conduct process audits, and uphold operational consistency across the employee lifecycle.

2. Employee Grievance Management: Act as a second point of contact for employee grievances and concerns, facilitate timely resolution, coordinate with relevant stakeholders, and maintain appropriate records and follow-up.

3. Coordination & Execution: Translate management directions into actionable plans, track progress, resolve operational bottlenecks, and facilitate effective communication across HR and Talent Acquisition.

4. Team Guidance & Development: Provide functional guidance to the HR and Talent Acquisition team, review work quality, share feedback, and strengthen process adherence through knowledge sharing.

5. HR Analytics & Reporting: Maintain HR dashboards, reports, and analytics to ensure data accuracy, monitor performance, and provide actionable insights to support management decisions.

6. HR & Administration Collaboration: Coordinate with the Administration Department to streamline employee-related operations, facilitate HR initiatives, and ensure a seamless employee experience.

7. Special Projects & Process Improvement: Own and execute HR initiatives, drive process optimization and automation, and coordinate cross-functional projects to enhance HR effectiveness.

Required Skills:

1. Excellent understanding of core HR processes and best practices.
2. Strong analytical and reporting skills (MS Excel, Google Sheets, or HRMS dashboards).
3. Understanding of AI interventions in HR. 
4. High attention to detail and commitment to process excellence.
5. Strong communication, coordination, and interpersonal skills.
6. Ability to manage multiple priorities and meet deadlines.
7. Proactive problem-solver with a continuous improvement mindset.

Must Haves:

1. 8-12 years of hands-on experience in HR operations or generalist roles.
2. Exposure to HR analytics and process audits.
3. Strong sense of ownership and accountability without formal authority.
4. Alignment with Emipro’s values of innovation, integrity, and collaboration.