Get Support - Odoo Apps
If you face any issues while using our app and the issue is arising due to our app, we provide you complementary support for a duration of 90 days from the date of purchase of the respective app. To avail our support services, please follow these steps:
- Visit Emipro Shop
- If you already have an account on Emipro Shop, log into it. If you do not have an account, create a new one
- Once you login to your account, go to the section called ‘My Support Tickets’ and create a new ticket to report the issue
- Kindly explain your issue in detail (preferably with screenshots), mention steps to reproduce the issue & also include your Odoo Login Details & Server Access details in the ticket
- On creating the ticket, your issue will be submitted to our support team and a support person will attend your ticket within 24 to 48 hours and will reply you via email
Kindly visit our Support Policy page to understand various terms & conditions associated with our Support Services.